ACE WAX PRIVACY POLICY
Our customer’s privacy is paramount to Ace Wax and we know how important it is. This privacy Notice will tell you how we collect your information, why we need it, and how we use it.
Data we do collect
Name
The relevant contact information including an email address demographic information for delivery purpose, other information relevant to customer surveys and / or others details for processing of online payments.
How we use the date
Internal record keeping.
We may use the information to improve our products and services.
Promotional emails may be sent out about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
We may contact you by email, phone or post. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We share information collected with the following categories of recipients to enable us to provide our services, including customer service, to you:
Links to other websites
From time to time Ace Wax website may contain links to other websites which may be of interest to you. Please note that once you have used these links to leave our website, we do not have any control over the other site and cannot be held responsible for the protection and privacy of any information that you provide whilst visiting such sites and they are not governed by this privacy statement. Please read their privacy statement applicable to the website.
Cookie Policy
We do use cookies when you visit our website this is to track web traffic, and to improve your experience. This also helps you to trust us and know that your security is paramount, Cookies are small files that are stored by your internet browser on your computer. Cookies can change occasionally, but we use the following types of cookies:
Cookies which enable you to navigate around the site and use our features.
Analytics cookies, these analyse and help us to understand how our customers are using the site.
Google Analytics Cookies will help us to track website activity and to evaluate how the website is performing and how customers are interacting with our site. No personal data is collected.
Customer preference cookies are cookies that are more personalised to you.
Advertising cookies, this will show digital adverts relevant to you. These types of cookies help to identify users who have taken an interest in our products on our site and on third-party websites.
You can change cookie preferences in the settings option in your web browser so that (i) it does not accept new cookies, (ii) it informs you about new cookies, or (iii) it deletes all already received cookies. Changing preferences may alter your browsing experience.
Email Communications – Marketing / Newsletters
From time to time, we may send email marketing communications or newsletters.
If at any stage you no longer wish to receive these types or email you have the right to opt out by following the instructions sent on the email.
You will still receive notification when any ordered goods are shipped.
Retention of your information
We only keep personal information for as long as it is needed to fulfil the purpose for which it was collected. If it is needed for any longer amount of time this could only be for a legal requirement such as tax or accounting requirements. After which, all personal information will be deleted or anonymised.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about your under the Data Protection Act 1998. Please note a small fee will be payable.
If you require any more information or have any queries please contact us.
Email: [email protected]
Data we do collect
Name
The relevant contact information including an email address demographic information for delivery purpose, other information relevant to customer surveys and / or others details for processing of online payments.
How we use the date
Internal record keeping.
We may use the information to improve our products and services.
Promotional emails may be sent out about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
We may contact you by email, phone or post. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We share information collected with the following categories of recipients to enable us to provide our services, including customer service, to you:
- Companies or individuals that help us deliver our products to you, such as payment service providers, logistics professionals and delivery and companies.
- Companies that have only been approved by you, such as social media sites and payment processors (for payment of your purchases).
- Information may be passed on as legal requirement to the relevant agency if it is needed for any legal claims to enable process to commence or if there is a breach in the Terms & Conditions.
- We share your information with third parties only as we have described in this privacy notice, with your consent, and as disclosed at the time we collect your information.
Links to other websites
From time to time Ace Wax website may contain links to other websites which may be of interest to you. Please note that once you have used these links to leave our website, we do not have any control over the other site and cannot be held responsible for the protection and privacy of any information that you provide whilst visiting such sites and they are not governed by this privacy statement. Please read their privacy statement applicable to the website.
Cookie Policy
We do use cookies when you visit our website this is to track web traffic, and to improve your experience. This also helps you to trust us and know that your security is paramount, Cookies are small files that are stored by your internet browser on your computer. Cookies can change occasionally, but we use the following types of cookies:
Cookies which enable you to navigate around the site and use our features.
Analytics cookies, these analyse and help us to understand how our customers are using the site.
Google Analytics Cookies will help us to track website activity and to evaluate how the website is performing and how customers are interacting with our site. No personal data is collected.
Customer preference cookies are cookies that are more personalised to you.
Advertising cookies, this will show digital adverts relevant to you. These types of cookies help to identify users who have taken an interest in our products on our site and on third-party websites.
You can change cookie preferences in the settings option in your web browser so that (i) it does not accept new cookies, (ii) it informs you about new cookies, or (iii) it deletes all already received cookies. Changing preferences may alter your browsing experience.
Email Communications – Marketing / Newsletters
From time to time, we may send email marketing communications or newsletters.
If at any stage you no longer wish to receive these types or email you have the right to opt out by following the instructions sent on the email.
You will still receive notification when any ordered goods are shipped.
Retention of your information
We only keep personal information for as long as it is needed to fulfil the purpose for which it was collected. If it is needed for any longer amount of time this could only be for a legal requirement such as tax or accounting requirements. After which, all personal information will be deleted or anonymised.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about your under the Data Protection Act 1998. Please note a small fee will be payable.
If you require any more information or have any queries please contact us.
Email: [email protected]